Michael Peterson serves as Senior Vice President of Customer Operations. In his role, he oversees customer experience and professional services. Michael is responsible for customer success, technical support, and delivery of predictive modeling and analysis services.
Previously, Michael was SVP of customer success at Echo360. His focus was on serving higher education, healthcare non-profits, and hospital systems. He brings cloud and SaaS solution expertise from his leadership roles at data-driven companies including Echo360, GridPoint, and Neustar.
Michael is a graduate of the University of Virginia where he studied international relations, history, and computer science. He enjoys music ranging from classic rock to classical orchestral and chamber performances. Michael resides in Vienna, VA, with his wife and family.