As VP of Customer Success, Josh Vichness is proud to lead the energetic team entrusted with client support and communication that is not only key to our clients’ success, but is at the heart of WealthEngine’s Core Values. Josh brings nearly two decades of support experience to WealthEngine, having managed teams supporting both commercial and non-profit clients. Josh’s experience has shown him the foundation for a great support structure sits on pillars of technology, process and communication. He is working with his team to fortify those pillars and improve your customer experience daily.
When not taking care of his team or our clients, Josh can be found coaching his children’s sports and academic teams, as well as on the ice, playing hockey in various leagues around the DC area.